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Cultural change is the first job of most design managers ...

I received the below message. I bet Jakob Nielsen gets a gazillion of such e-mails every day. Anyway, the gist of it is ... "How dare you claim to lead us if your site looks like such crap?" Like I...

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How to not change the design (YouTube) with a few commonsensical rules for...

A quip.YouTube has changed their design recently. One thing they did right about the change initially - they didn't force the change: an unobtrusive message had invited you to "try" the new layout...

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Design Deliverables and Developers

One of the things I am interested as a designer is how we can work better with developers. If you are lucky enough to work as part of an in-house team you probably (hopefully) have a stronger...

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